I'm sick of dealing with UPS. I'm done with them. Got on live chat with Amazon and explained the problem, asking them to start a trace with UPS.
He said "No problem. We'll refund the original order, then have you re-order with the fastest shipping option and we will waive the shipping fees."
OK, that's not quite what I had in mind but it achieves the goal.
I re-ordered with the fastest service, same day delivery. Sent the order # to the Amazon guy. Fees were waived and I had the order by 6pm.
Amazon, You Rock!
FDA disclaimer - The AtoZ company paid me nothing for this post.They don't even know I put it on the web. They didn't ask and I didn't tell. The comped shipping was to make sure I got my order when Big Brown effed it up.