The SandCastle Queen noticed her CCW had expired. She called DPS to find out what happened to her expiration warning and what will it take to get it renewed.
Turns out they sent the reminder to the old SandCastle address and now she is 9 days past the "renewal" process and back to "new permit process". She doesn't have to retake the class nor requalify but she needs a new fingerprint card and the renewal costs a bit more.
Fortunately an old neighbor is in the business and hopefully can fix her up.